Refund & Cancellation Policy

This policy applies to JobPilot Premium subscriptions, operated by Xaptured and billed via Razorpay.

Cancellation

• Premium is a monthly plan. You may stop using Premium at any time.
• Premium is not set to auto-charge; access simply lapses at the end of the 30-day period unless you renew. There is no cancellation fee.
• After a plan lapses, your account continues on the Free plan.

Refunds

• If you were charged in error or experienced a technical failure that prevented you from using Premium, contact us within 7 days of the charge for a full refund.
• Because Premium delivers value immediately (fresh job runs and AI-tailored résumés), we generally do not refund a plan that has been actively used, except as required by law or at our discretion.
• Approved refunds are returned to your original payment method via Razorpay, typically within 5–7 business days.

How to request

Email jagdeesh.official@outlook.com from your account email with your payment ID (from the Razorpay receipt). We aim to respond within 2 business days.